Return & Exchange Policy
We Value Your Satisfaction! It’s okay to change your mind! If the product you receive does not feel right for you, we offer hassle-free exchanges and returns to ensure you are completely satisfied with your purchase.
Returns & Exchanges Policy
Defective or Incorrect Products
If you receive a defective or incorrect product, we will gladly accept a return. In such cases, we will send you the correct product and reimburse your shipping costs for returning the incorrect one. This policy applies strictly to manufacturing defects and order fulfillment errors.
Conditions for Returns & Exchanges
The product must be unused, in its original packaging, and in the same condition as received.
Returns and exchanges must be requested within 14 days of receiving the product.
Items must include all original tags, labels, and packaging materials.
Customers are responsible for return shipping costs unless the product is defective or incorrect.
Limitations on Returns and Exchanges
Products cannot be returned or exchanged if they become defective due to misuse, improper care, or normal wear and tear.
Customized or personalized items are not eligible for returns or exchanges unless they arrive damaged or defective.
Once your order has been shipped, exchanges are only possible if the product is defective or incorrect.
Refunds for Sold-Out Items
If an exchange is requested but the correct product is sold out, we will issue a full refund to your bank account.
Refunds will be processed within 7-10 business days after we receive the returned item.
How to Initiate a Return or Exchange
Contact Us – Email us at support@sporranandmore.com or call +92 326 9779602 with your order details and reason for return/exchange.
Ship the Item – Securely pack the item and send it to our return address. Ensure you include your order number and reason for return inside the package.
Processing – Once we receive the item, we will inspect it and process the refund or exchange accordingly.
Return Address:
DSP House, Street #3, Gulshan Town, Capital Road, Sialkot 51310
Email: support@sporranandmore.com
Phone: +92 326 9779602